DELIVERY COSTS
Shipping are free throughout Italy.
Shipping to all EU countries amount to €25.
For shipping outside the European Union, consult the table below or contact us by email: shop@ottavianishoes.com and we’ll provide you a customized quote.
| ZONE | COUNTRIES | COST |
|---|---|---|
| 1 | Austria, Belgium, France, Germany, Luxembourg, Monaco, Netherlands | € 25,00 |
| 2 | Spain, United Kingdom | € 25,00 |
| 3 | Croatia, Denmark, Finland, Greece, Ireland, Portugal, Sweden | € 28,00 |
| 4 | Bulgaria, Cyprus, Czech Rep., Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia | € 30,00 |
| 5 | Albania, Andorra, Bosnia & Herzegovina, Canary Islands, Faroe Islands, Gibraltar, Iceland, Jersey, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Turkey | € 40,00 |
| 6 | Canada, USA | € 38,00 |
| 7 | Bahrain, Brunei, China, Egypt, Greenland, Hong Kong, India, Indonesia, Japan, Korea, Kuwait, Malaysia, Mexico, Philippines, Singapore, Sri Lanka, Thailand, United Arab, Emirates | € 54,00 |
| 8 | American Samoa, Anguilla, Antigua, Argentina, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bolivia, Bonaire, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Rep., Ecuador, El Salvador, Fiji, French Guyana, Haiti, Honduras, Jamaica, Macau, Maldives, Martinique, Micronesia, Montserrat, Nevis, New Caledonia, New Zeland, Oman, Pakistan, Palau, Panama, Paraguay, Peru, Puerto Rico, Qatar, Russian Federation, Samoa, Saudi, Arabia, South Africa, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Maarten, St. Vincent, Suriname, Tahiti, Taiwan, Trinidad and Tobago, Ukraine, Uruguay, Venezuela, Virgin Islands-British, Virgin Islands-US | € 62,00 |
| 9 | Afghanistan, Bhutan, Cambodia, Iraq, Israel, Jordan, Laos, Lebanon, Mariana Islands, Nepal, Nicaragua, Papua New Guinea, Syria, Timor-Leste, Turks & Caicos, Vietnam, Yemen | € 70,00 |
| 10 | Algeria, Angola, Armenia, Azerbaijan, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Rep, Chad, Comoros, Congo, Congo, DPR, Cook Islands, Cote D Ivoire, Cuba, Djibouti, Eritrea, Ethiopia, Falkland Islands, Gabon, Gambia, Georgia, Ghana, Guinea Rep., Guinea-Bissau, Guinea-Equatorial, Iran, Kazakhstan, Kenya, Kiribati, Korea, Kyrgyzstan, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Marshall Islands, Mauritania, Mauritius, Mayotte, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nauru, Niger, Nigeria, Niue, Reunion, Rwanda, Saint Helena, Sao Tome And Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Somaliland, South Sudan, Sudan, Swaziland, Tajikistan, Tanzania, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, Uzbekistan, Vanuatu, Zambia, Zimbabwe | € 80,00 |
RETURNS
Is the size you purchased incorrect or have you had a problem with one of our products? No problem: returns and any size changes are simple and free within 30 days from the date of purchase if you order form Italy (excluding Calabria, Sicily and Sardinia).
Request a return
RETURNS WITH REFUND
If you want to return the purchased item and request a refund, the service is free in Italy, excluding Calabria, Sicily and Sardinia where the cost amounts to € 20.
For European Union countries consult the table.
For countries outside the European Union it is not possibile to return.
| ZONE | COUNTRIES | COST |
|---|---|---|
| 1 | Austria, Belgium, France, Germany, Luxembourg, Monaco, Netherlands | € 25,00 |
| 2 | Spain, United Kingdom | € 25,00 |
| 3 | Croatia, Denmark, Finland, Greece, Ireland, Portugal, Sweden | € 30,00 |
| 4 | Bulgaria, Cyprus, Czech Rep., Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia | € 30,00 |
RETURN FOR SIZE CHANGE
The return for size change is free in Italy.
For Calabria, Sicily and Sardinia the cost of the return for size change is € 20.
For European Union countries consult the table.
For countries outside the EU it is not possibile to return.
| ZONE | COUNTRIES | COST |
|---|---|---|
| 1 | Austria, Belgium, France, Germany, Luxembourg, Monaco, Netherlands | € 50,00 |
| 2 | Spain, United Kingdom | € 50,00 |
| 3 | Croatia, Denmark, Finland, Greece, Ireland, Portugal, Sweden | € 56,00 |
| 4 | Bulgaria, Cyprus, Czech Rep., Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia | € 60,00 |
REQUEST A RETURN
